Gbemisola Akinloye
@gbemisolaakinloye
Skilled customer service representative with expertise in data annotation.
What I'm looking for
I am a dedicated professional with a strong background in customer service and data annotation. My experience spans various roles, including Telesales and Customer Service Representative, where I excelled in conducting product presentations and generating new business leads. I have a proven track record of handling challenging customer interactions and providing effective solutions.
With a Higher National Diploma in Mass Communication, I possess excellent interpersonal communication skills that enhance my ability to connect with clients and colleagues alike. My recent roles in data annotation have allowed me to contribute to AI training projects, showcasing my attention to detail and commitment to quality. I am passionate about leveraging my skills to drive success in every project I undertake.
Experience
Work history, roles, and key accomplishments
Telesales/Customer Service Rep.
HerbMetics Co.
Oct 2023 - Present (1 year 8 months)
Conducted product presentations and managed customer interactions, generating new business leads and sales revenue through inbound and outbound calls.
Photos Annotation
Telus International AI
Jan 2024 - Jan 2025 (1 year)
Annotated images based on client specifications to assist in training AI models for event recognition.
Data Annotation and Data Entry
Cattle Care inc.
Jun 2024 - Jul 2024 (1 month)
Responsible for marking and tagging video clips for training computer models and updating markings on Google Sheets.
Customer Service Rep/Data Entry
Treaven Limited Travels and Tours
Dec 2022 - Apr 2024 (1 year 4 months)
Performed data verification and organization while assisting passengers with travel-related inquiries and insurance.
Education
Degrees, certifications, and relevant coursework
ALX Africa
Certificate, Virtual Assistance
2024 - 2024
Participated in a Virtual Assistant program, enhancing skills in data organization and customer service.
The Federal Polytechnic, Offa
Higher National Diploma, Mass Communication
2019 - 2022
Grade: 3.44
Completed a Higher National Diploma in Mass Communication with a GPA of 3.44, focusing on various aspects of media and communication.
The Federal Polytechnic, Offa
National Diploma, Mass Communication
2016 - 2018
Grade: 3.55
Completed a National Diploma in Mass Communication with a GPA of 3.55, gaining foundational knowledge in media practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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