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Youmna Mounir

@youmnamounir

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Dynamic and passionate community manager with strong leadership skills.

Morocco

Message

What I'm looking for

I am looking for a role that allows me to utilize my leadership skills in a collaborative environment, with opportunities for growth and development.

I am a dedicated professional with a background in English studies and a passion for community engagement. As an associate founder at SYM GROUP SARL, I have honed my leadership and organizational skills, driving initiatives that foster collaboration and growth.

My experience as a community manager with AIESEC has equipped me with the ability to communicate effectively and adapt to diverse environments. I thrive in dynamic settings, where I can leverage my soft skills to lead teams and manage projects successfully.

With a strong foundation in customer service and a commitment to excellence, I am eager to contribute my skills and passion to a forward-thinking organization that values innovation and teamwork.

Experience

Work history, roles, and key accomplishments

Current

Associate Founder

Current

SYM GROUP SARL

Jun 2022 - Present (3 years 7 months)

Co-founded and managed operations for SYM GROUP SARL. Oversaw various aspects of business development and strategy.

Business Development Strategic Planning Operations Management Team Leadership

Phone Operator

AOF Center Maroc

Jan 2020 - Feb 2022 (2 years 1 month)

Managed incoming and outgoing calls, providing customer support and sales assistance. Handled appointment scheduling and maintained customer portfolio and records.

Sales Data Entry Scheduling

President Head of HR and Finance

AIESEC Tetouan

Jan 2018 - Dec 2019 (1 year 11 months)

Served as President, overseeing all chapter operations and strategic initiatives. Led the Human Resources and Finance departments, ensuring efficient resource allocation.

Leadership Strategic Planning Human Resources Financial Management Operations Management

Team Leader

AIESEC Tangier

Jan 2017 - Dec 2018 (1 year 11 months)

Led a team in the Department of Outgoing Global Volunteers, ensuring successful program execution. Coordinated volunteer placements and managed participant relations.

Team Leadership Project Coordination Volunteer coordination Interpersonal Communication Program Management

Community Manager

AIESEC Morocco

Jan 2016 - Dec 2018 (2 years 11 months)

Managed online presence and engagement as a Community Manager. Developed and implemented communication strategies to grow the community.

Community Management Social Media Content Creation Communication Strategy Digital Marketing

Member

AIESEC Tangier

Jan 2016 - Dec 2017 (1 year 11 months)

Contributed as a member of the Department of Outgoing Global Volunteers. Assisted in various tasks to support the department's objectives and volunteer programs.

Teamwork Administrative Support Event Planning Communication

Education

Degrees, certifications, and relevant coursework

Abdelmalek Essaâdi University

Bachelor of Arts, English Linguistics

Studied English Linguistics at Abdelmalek Essaâdi University from 2016 to 2022. Focused on developing a strong foundation in linguistic theories and applications.

2ème Lycée Militaire Royal Ifrane

Baccalaureate, Mathematical Science

Grade: Mention assez bien

Completed Baccalaureate with a focus on Mathematical Science Option A at 2ème Lycée Militaire Royal Ifrane in 2015. Achieved a 'Mention assez bien' (fairly good) grade.