Youmna Mounir
@youmnamounir
Dynamic and passionate community manager with strong leadership skills.
What I'm looking for
I am a dedicated professional with a background in English studies and a passion for community engagement. As an associate founder at SYM GROUP SARL, I have honed my leadership and organizational skills, driving initiatives that foster collaboration and growth.
My experience as a community manager with AIESEC has equipped me with the ability to communicate effectively and adapt to diverse environments. I thrive in dynamic settings, where I can leverage my soft skills to lead teams and manage projects successfully.
With a strong foundation in customer service and a commitment to excellence, I am eager to contribute my skills and passion to a forward-thinking organization that values innovation and teamwork.
Experience
Work history, roles, and key accomplishments
Associate Founder
SYM GROUP SARL
Jun 2022 - Present (3 years 7 months)
Co-founded and managed operations for SYM GROUP SARL. Oversaw various aspects of business development and strategy.
Phone Operator
AOF Center Maroc
Jan 2020 - Feb 2022 (2 years 1 month)
Managed incoming and outgoing calls, providing customer support and sales assistance. Handled appointment scheduling and maintained customer portfolio and records.
President Head of HR and Finance
AIESEC Tetouan
Jan 2018 - Dec 2019 (1 year 11 months)
Served as President, overseeing all chapter operations and strategic initiatives. Led the Human Resources and Finance departments, ensuring efficient resource allocation.
Team Leader
AIESEC Tangier
Jan 2017 - Dec 2018 (1 year 11 months)
Led a team in the Department of Outgoing Global Volunteers, ensuring successful program execution. Coordinated volunteer placements and managed participant relations.
Community Manager
AIESEC Morocco
Jan 2016 - Dec 2018 (2 years 11 months)
Managed online presence and engagement as a Community Manager. Developed and implemented communication strategies to grow the community.
Member
AIESEC Tangier
Jan 2016 - Dec 2017 (1 year 11 months)
Contributed as a member of the Department of Outgoing Global Volunteers. Assisted in various tasks to support the department's objectives and volunteer programs.
Education
Degrees, certifications, and relevant coursework
Abdelmalek Essaâdi University
Bachelor of Arts, English Linguistics
Studied English Linguistics at Abdelmalek Essaâdi University from 2016 to 2022. Focused on developing a strong foundation in linguistic theories and applications.
2ème Lycée Militaire Royal Ifrane
Baccalaureate, Mathematical Science
Grade: Mention assez bien
Completed Baccalaureate with a focus on Mathematical Science Option A at 2ème Lycée Militaire Royal Ifrane in 2015. Achieved a 'Mention assez bien' (fairly good) grade.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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