Maryam Benabba
@maryambenabba
Dynamic professional passionate about customer relations and marketing strategies.
MoroccoWhat I'm looking for
I am a dynamic professional with strong customer service skills and a warm attitude. My passion lies in customer relations and the development of effective marketing strategies. I am motivated to apply my academic knowledge and interpersonal skills to contribute to the success of any organization I am part of. My versatility and quick learning ability allow me to adapt to various roles and responsibilities with ease.
In my recent role as a Customer Care Specialist at Foundever, I focused on increasing customer satisfaction rates and handling complaints effectively. My experience as a Sales Representative further honed my skills in process optimization and achieving organizational goals. I have also completed a digital communication internship where I developed and implemented comprehensive communication strategies, enhancing media relations and promoting various activities.
Experience
Work history, roles, and key accomplishments
Sales Representative
Piyes.Pro
Apr 2024 - May 2024 (1 month)
Supervised daily operations and ensured the monitoring and achievement of organizational goals while optimizing processes.
Customer Care Specialist
Foundever
Oct 2022 - Oct 2023 (1 year)
Focused on increasing customer satisfaction rates through effective complaint handling and customer negotiation.
Administrative Assistant
Manchester Language Center
May 2022 - Sep 2022 (4 months)
Managed registrations, coordinated class schedules, and handled payroll management along with various administrative tasks.
Digital Communication Intern
Chambre de Commerce, d'Industrie et de Services de Casablanc
Jan 2022 - Apr 2022 (3 months)
Developed and implemented a comprehensive communication strategy to promote activities, services, and events while managing media relations.
Education
Degrees, certifications, and relevant coursework
École Nationale de Commerce et de Gestion
Administrative Assistant, Administrative Assistance
2022 - 2022
Activities and societies: Handled various administrative tasks.
Completed an administrative assistant program focusing on managing registrations, coordinating class schedules, and handling payroll management.
Manchester Language Center
Master in Marketing and Business Strategy, Marketing and Business Strategy
2022 - 2022
Pursued a Master in Marketing and Business Strategy, focusing on the development of marketing strategies and customer relations.
Chambre de Commerce, d'Industrie et de Services de Casablanca
TOEFL Certificate, English Language
2021 - 2021
Completed a TOEFL Certificate program to enhance English proficiency for business communication.
Université Hassan II
Bachelor's in Economics, Economics
2018 - 2021
Activities and societies: Developed and implemented a comprehensive communication strategy to promote chamber activities.
Earned a Bachelor's in Economics with a focus on economic management and media relations.
Availability
Location
MoroccoAuthorized to work in
Job categories
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