Yoshua Rejas

I’m an Administrative and Customer Service Assistant focused on delivering professional customer service in fast-paced environments. At Tulum Market, I assist clients with inquiries and complaints, helping ensure a positive customer experience.

I also manage the administrative side of daily operations, including document organization, data entry, record maintenance, and accurate processing of operational information. I handle transactions while keeping financial and operational records precise and well-organized.

To keep issues from slowing the business down, I coordinate communication between customers and internal teams for timely issue resolution. I also support inventory documentation, stock control, and order processing to maintain workflow efficiency and accuracy.

I bring strong organizational, communication, and problem-solving skills, and I’m comfortable multitasking without losing attention to detail. I’m fluent in English, Spanish, and Portuguese, and I work with Microsoft Office Suite, Google Workspace, CRM software, and tools like Trello, Zoom, and Google Meet; I’m also developing skills in cybersecurity and Python coding.