Pedro Aidar

I’m a multilingual customer service and operations professional with 10+ years of experience in hospitality, administrative support, and high-end client services. I’m fluent in English, Portuguese, and Spanish, and I’m trusted to manage complex client needs while staying calm and professional in fast-paced environments.

In roles across VIP guest services and customer support, I welcomed and supported high-level clients, coordinated personalized experiences, and handled confidential information under NDA agreements. I also specialize in conflict resolution and de-escalation, resolving issues with empathy while ensuring a consistently positive experience.

I bring strong operational support skills, including remote communication (email, chat, and phone), CRM systems, data entry, and reporting, plus hands-on experience with inventory and supplier coordination. I’m now seeking remote opportunities in customer support, administrative operations, or virtual assistance with U.S.-based companies.