Isabela Teixeira

I’m an Administrative Assistant and Customer Support professional focused on keeping day-to-day operations organized, accurate, and responsive. I support internal and external stakeholders through strong communication, active listening, and reliable follow-through.

In my administrative roles, I managed digital and physical records, maintained accurate information, and supported daily office operations. I prepared reports and spreadsheets, organized meetings and events, and handled administrative routines to ensure smooth execution.

In operational support work, I organized operational data and administrative documentation while ensuring deadlines and compliance. I also collaborated with multidisciplinary teams to improve workflow efficiency and strengthen internal processes.

In customer-facing experience, I handled inbound and outbound inquiries through phone and digital channels. I resolved customer questions and negotiated solutions with a customer-satisfaction mindset, adapting quickly in remote or on-site environments.