Yogita Bhatia

Currently working as an Assistant Team Leader, responsible for managing the store, staff, and customer inquiries. Oversee office cash flow and handle store invoices.

Currently working as a Supervisor, handling front counter and drive-thru operations while providing excellent customer service. Effectively and efficiently manage team members and resolve customer queries.

Prepared food according to established recipes and maintained basic food preparation processes and hygiene standards. Ensured adequate food backup was available for service.

Performed various tasks from merchandising to cashier duties, ensuring efficient store operations. Resolved customer queries and delivered excellent customer service.

Performed night duties including greeting guests, handling cash flow, and preparing the hotel for the morning shift. Responsible for cash flow reports and conducting cash audits.

Worked as a team member, handling both front counter and drive-thru operations. Provided efficient service to customers in a fast-paced environment.

Operated a POS system and assisted customers with transactions. Provided information about new policies and schemes to enhance customer experience.

Dealt with customers and provided excellent customer service. Performed all necessary tasks to ensure smooth operations of the Subway outlet.

Provided customer service through calls and chats, ensuring timely and accurate service delivery at defined productivity levels. Monitored new hires and ensured proper understanding of process requirements.

Maintained proper hygiene for residents and administered medication as required. Regularly performed temperature checks and completed all necessary paperwork and assigned tasks during shifts.

Completed a comprehensive Early Childhood Educator Assistant course, gaining foundational knowledge and practical skills in early childhood education. This program prepared me for supporting young children's development and learning.

Completed a Post Degree Diploma in Business Administration with a focus on Global Business Management. This program enhanced my understanding of international business practices and strategic management.

Successfully completed a two-month diploma in International Finance Reporting Standards. This program provided specialized knowledge in global financial reporting practices.

Grade: Honours

Graduated with a Bachelor of Commerce (Honours), focusing on core business principles and advanced commercial studies. This degree provided a strong foundation in various aspects of business and finance.