Sanpreet Kaur
@sanpreetkaur
Customer-focused professional with over 4 years of experience.
CanadaWhat I'm looking for
I am a customer-focused professional with over four years of experience in customer service, retail, and childcare. My journey has been marked by a commitment to resolving customer concerns efficiently while maintaining positive experiences. I take pride in my ability to lead teams, ensuring high service standards and promoting a collaborative environment.
Throughout my career, I have successfully trained new staff, managed cash operations, and maintained hygiene protocols in fast-paced settings. My bilingual skills in English and Punjabi, along with fluency in Hindi, have allowed me to connect with diverse customer bases, enhancing their experience and fostering loyalty. I am currently pursuing a Diploma in Early Childhood Education and Development, which complements my practical experience as a Lead Educator.
Experience
Work history, roles, and key accomplishments
Lead Educator - Preschool Room
Nurturing Brains Academy
Jan 2024 - Jun 2025 (1 year 5 months)
Designed play-based curriculum tailored to children's developmental needs and interests. Built strong family relationships through consistent communication and collaborative efforts.
ECE Practicum Student
Various Practicum Sites
Jan 2023 - Dec 2024 (1 year 11 months)
Supported classroom activities, including leading small group sessions and assisting with individual student needs. Engaged children in storytelling and outdoor learning experiences to promote holistic development.
Supervisor / Customer Service Representative
Subway (2191831 AB Ltd.)
May 2022 - Aug 2023 (1 year 3 months)
Led team members and ensured high service standards, ensuring timely and accurate order processing during peak hours. Addressed customer complaints and special requests with professionalism, promoting new menu items and upselling combos to increase average ticket size.
Cashier / CSR
Tsuu T'ina Bottle Depot
Feb 2022 - May 2022 (3 months)
Provided clear instructions and friendly support to first-time customers, balancing daily cash drawer with 100% accuracy and no discrepancies. Maintained a clean, organized work area to improve customer flow and satisfaction, processing payments, sorting recyclables, and resolving customer inquiries.
Customer Service Representative / Supervisor
Panjab Dairy
Sep 2018 - Dec 2020 (2 years 3 months)
Provided front-line customer support in a busy retail environment, handling transactions, addressing concerns, and maintaining inventory. Fostered customer loyalty through professional and friendly service, upselling seasonal products to boost daily revenue by identifying customer preferences.
Education
Degrees, certifications, and relevant coursework
Bow Valley College
Diploma in Early Childhood Education and Development (Level 3), Early Childhood Education and Development
Grade: 3.69
Pursued a diploma focusing on early childhood education and development. Coursework included communication and child development.
Panjab University
Bachelor of Arts, Arts
Completed a Bachelor of Arts degree.
IT Bulls
Advanced Diploma, Computer Applications
Obtained an Advanced Diploma in Computer Applications.
Industrial Training Institute
Certificate, Stenography
Earned a Certificate in Stenography.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
Interested in hiring Sanpreet?
You can contact Sanpreet and 90k+ other talented remote workers on Himalayas.
Message SanpreetFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
