Open to opportunities

Gurjeet Kaur

@gurjeetkaur

Message

I am a customer-focused service professional delivering efficient, reliable hospitality and strong teamwork.

Canada

Message

What I'm looking for

I seek a customer-facing role in hospitality, retail, or warehouse operations where I can apply hands-on service, inventory, and teamwork skills to improve efficiency and grow within a structured, collaborative environment.

I am a dedicated customer-focused service professional with hands-on experience in fast-food, retail, and warehouse operations. I consistently improve operational performance through disciplined, structured methods and a strong work ethic.

I have handled front-counter and drive-thru order taking, cash and card transactions, food preparation including fryer operations, and independent kitchen duties during busy shifts. I also performed inventory counting, documentation, SOP monitoring, and quality checks in warehouse settings.

Fluent in English, Punjabi, and Hindi, I bring strong teamwork, multitasking, organizational skills, and a commitment to customer satisfaction and continuous learning. I hold a Diploma in Travel and Tourism and am eager to contribute my skills to a collaborative, growth-oriented team.

Experience

Work history, roles, and key accomplishments

Crew Member

Burger King

Sep 2022 - Jul 2023 (10 months)

Provided fast, accurate customer service at front counter and drive-thru, processed payments, prepared food and beverages, operated fryers, and maintained cleanliness to support peak-time order fulfillment.

Customer Service Drive Thru Operations Food Preparation Food Safety Time Management Teamwork

Warehouse Associate

TJX

Jun 2022 - Feb 2023 (8 months)

Performed inventory counting, packing, and paperwork preparation, ensured SOP and quality compliance, verified and documented results, and escalated anomalies to management.

Inventory Management Quality Control Record keeping Data Entry Problem Solving Attention To Detail

Customer Service Representative

Firehouse Subs

Nov 2021 - Apr 2022 (5 months)

Managed customer billing and payment disputes, assisted with menu selection and order accuracy, and supervised customer interactions to maintain service standards.

Customer Service Billing Disputes Conflict Resolution Order Accuracy Upselling

Customer Service Representative

Montana Jacks

Apr 2021 - Oct 2021 (6 months)

Handled cashier duties including cash and card payments, maintained register accuracy and cash control, and resolved customer inquiries to ensure efficient service.

Customer Service Communication Time Management