Nisha Kathpal
@nishakathpal
Customer-focused food service supervisor with strong team leadership skills.
CanadaWhat I'm looking for
I am a diligent food service supervisor with multi-site experience in fast-paced retail and quick-service restaurant environments, promoted from front-line roles to lead teams. I consistently ensure service quality, train and integrate new staff, manage schedules, handle cash, and meet daily production goals.
I bring strong interpersonal and customer-service skills, a background in administrative support and operations, and a proven ability to monitor team performance and keep safety procedures in place. I work well independently or as a collaborative team member and thrive under pressure.
Experience
Work history, roles, and key accomplishments
Cashier
IGA
Jul 2024 - Present (1 year 3 months)
Assisting customers at checkout since July 2024, processing transactions and providing front-line customer service.
Food Service Supervisor
Tim Hortons
May 2024 - Present (1 year 5 months)
Managing daily store duties and supervising operations since May 2024 to present, ensuring service quality and smooth shift execution.
Food Service Supervisor
Popeyes Louisiana Kitchen
Jan 2020 - May 2024 (4 years 4 months)
Promoted from team member and supervised shifts from Jan 2020 to May 2024, maintaining fast, accurate service, positive guest relations, and meeting daily production and cash-handling targets.
Crew Member
Lululemon Warehouse
Nov 2019 - Dec 2019 (1 month)
Picked and packed orders and completed physical and record-keeping tasks during a short-term assignment in Nov–Dec 2019.
Education
Degrees, certifications, and relevant coursework
YUYorkville University
Bachelor of Business Administration, Business Administration
2019 - 2022
Completed a Bachelor of Business Administration program at Yorkville University from October 2019 to March 2022.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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