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@saidajabarkhil
Customer service professional with 3+ years of experience.
As a dedicated customer service professional with over three years of experience, I have honed my skills in retail, client support, and warehouse fulfillment. My journey has equipped me with the ability to thrive in high-pressure environments while ensuring exceptional customer satisfaction. I pride myself on my problem-solving abilities and my knack for multitasking, which have been crucial in delivering outstanding service across various roles.
In my recent position as a Server at Biryaniwalla, I have successfully managed cash transactions and resolved customer concerns, contributing to a positive dining experience. My previous roles at Amazon and Canadian Tire further solidified my expertise in inventory management and client relations, where I consistently achieved high accuracy in transactions and increased sales through effective customer engagement. I am passionate about creating a welcoming atmosphere for clients and ensuring their needs are met promptly and efficiently.
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Work history, roles, and key accomplishments
Biryaniwalla
Sep 2023 - Present (2 years 2 months)
Provided excellent dining experience by taking accurate orders and resolving customer concerns. Managed cash transactions and ensured customer satisfaction with prompt service.
Amazon
Apr 2022 - Aug 2023 (1 year 4 months)
Managed inventory receiving, sorting, and fulfillment in a fast-paced warehouse environment. Ensured data accuracy and proper handling of fragile merchandise.
Canadian Tire
Jul 2022 - Apr 2023 (9 months)
Assisted customers with product selection, increasing sales by 15%. Processed transactions and managed POS systems with 100% accuracy.
Dollarama
Dec 2021 - Jul 2022 (7 months)
Provided friendly and efficient customer service. Handled cash, credit, and debit transactions with precision.
Language & Science Center for Children
Jan 2020 - Sep 2021 (1 year 8 months)
Provided outstanding customer service to clients, ensuring satisfaction. Addressed and resolved customer concerns efficiently.
GAEO
Mar 2019 - Jan 2020 (10 months)
Developed and presented engaging lesson materials. Managed administrative tasks, including student records and system updates.
Degrees, certifications, and relevant coursework
Certificate, French Language
2021 - 2022
Completed a program in French as a Second Language, enhancing language skills and cultural understanding.
Software and tools used professionally
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