SJ
Open to opportunities

Saida Jabarkhil

@saidajabarkhil

Customer service professional with 3+ years of experience.

Canada

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

As a dedicated customer service professional with over three years of experience, I have honed my skills in retail, client support, and warehouse fulfillment. My journey has equipped me with the ability to thrive in high-pressure environments while ensuring exceptional customer satisfaction. I pride myself on my problem-solving abilities and my knack for multitasking, which have been crucial in delivering outstanding service across various roles.

In my recent position as a Server at Biryaniwalla, I have successfully managed cash transactions and resolved customer concerns, contributing to a positive dining experience. My previous roles at Amazon and Canadian Tire further solidified my expertise in inventory management and client relations, where I consistently achieved high accuracy in transactions and increased sales through effective customer engagement. I am passionate about creating a welcoming atmosphere for clients and ensuring their needs are met promptly and efficiently.

Experience

Work history, roles, and key accomplishments

DO

Cashier

Dollarama

Dec 2021 - Jul 2022 (7 months)

Provided friendly and efficient customer service. Handled cash, credit, and debit transactions with precision.

LC

Client Support

Language & Science Center for Children

Jan 2020 - Sep 2021 (1 year 8 months)

Provided outstanding customer service to clients, ensuring satisfaction. Addressed and resolved customer concerns efficiently.

GA

English Language Instructor

GAEO

Mar 2019 - Jan 2020 (10 months)

Developed and presented engaging lesson materials. Managed administrative tasks, including student records and system updates.

Education

Degrees, certifications, and relevant coursework

Université du Québec en Outaouais logoUO

Université du Québec en Outaouais

Certificate, French Language

2021 - 2022

Completed a program in French as a Second Language, enhancing language skills and cultural understanding.

Tech stack

Software and tools used professionally

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Saida Jabarkhil - Server - Biryaniwalla | Himalayas