Saida Jabarkhil
@saidajabarkhil
Customer service professional with 3+ years of experience.
What I'm looking for
As a dedicated customer service professional with over three years of experience, I have honed my skills in retail, client support, and warehouse fulfillment. My journey has equipped me with the ability to thrive in high-pressure environments while ensuring exceptional customer satisfaction. I pride myself on my problem-solving abilities and my knack for multitasking, which have been crucial in delivering outstanding service across various roles.
In my recent position as a Server at Biryaniwalla, I have successfully managed cash transactions and resolved customer concerns, contributing to a positive dining experience. My previous roles at Amazon and Canadian Tire further solidified my expertise in inventory management and client relations, where I consistently achieved high accuracy in transactions and increased sales through effective customer engagement. I am passionate about creating a welcoming atmosphere for clients and ensuring their needs are met promptly and efficiently.
Experience
Work history, roles, and key accomplishments
Server
Biryaniwalla
Sep 2023 - Present (1 year 9 months)
Provided excellent dining experience by taking accurate orders and resolving customer concerns. Managed cash transactions and ensured customer satisfaction with prompt service.
Warehouse Fulfillment
Amazon
Apr 2022 - Aug 2023 (1 year 4 months)
Managed inventory receiving, sorting, and fulfillment in a fast-paced warehouse environment. Ensured data accuracy and proper handling of fragile merchandise.
Sales Associate
Canadian Tire
Jul 2022 - Apr 2023 (9 months)
Assisted customers with product selection, increasing sales by 15%. Processed transactions and managed POS systems with 100% accuracy.
Cashier
Dollarama
Dec 2021 - Jul 2022 (7 months)
Provided friendly and efficient customer service. Handled cash, credit, and debit transactions with precision.
Client Support
Language & Science Center for Children
Jan 2020 - Sep 2021 (1 year 8 months)
Provided outstanding customer service to clients, ensuring satisfaction. Addressed and resolved customer concerns efficiently.
English Language Instructor
GAEO
Mar 2019 - Jan 2020 (10 months)
Developed and presented engaging lesson materials. Managed administrative tasks, including student records and system updates.
Education
Degrees, certifications, and relevant coursework
Université du Québec en Outaouais
Certificate, French Language
2021 - 2022
Completed a program in French as a Second Language, enhancing language skills and cultural understanding.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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