Jeni Patel
@jenipatel
Experienced customer-facing professional with strong communication and organizational skills.
What I'm looking for
I am a highly motivated and adaptable individual with a strong background in customer-facing roles, including cashier, tutor, and customer service representative. I possess excellent communication, time management, and organizational skills, with the ability to work well under pressure in fast-paced environments.
I have completed a Graduate Certificate in International Business Management and a Bachelor's degree in Business Administration, specializing in Human Resource Management. My education has equipped me with a strong foundation in business principles, including research methods, innovation, and entrepreneurship, as well as human resource development and management.
I am proficient in Microsoft Office, including Word, Excel, and PowerPoint, and have experience with POS systems, cash handling, and food preparation. I am a strong problem-solver, comfortable working in a team environment, and committed to providing exceptional customer service.
Experience
Work history, roles, and key accomplishments
Took orders efficiently, answered customer questions, and processed payments on POS system. Prepared and cooked food items according to recipes and quality standards.
• Mentored and evaluated the IELTS oral and written skills of 200+ candidates one-on-one to prepare them for college/university examinations.
• Taught 100+ students beginner-level English through facilitated written and oral exercise
• Prepared lesson plans according to established syllabus which included research on exciting ways of teaching.
• Completed all paperwork within the required deadline
Provided exceptional customer service via in-person, phone, email, and chat. Resolved customer complaints and issues promptly.
Education
Degrees, certifications, and relevant coursework
Jeni hasn't added their education
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