Yan Zuo
@yanzuo
Customer-focused business analyst driving revenue growth and operational efficiency in tech accounts.
ChinaWhat I'm looking for
I am a customer business analyst with broad experience in account sales operations, pricing management, and data-driven decision support for APJ top customer accounts. At Intel I managed sales operations, designed revenue and analysis reports using PowerBI, SAP HANA, BOBJ and IBP, and drove sustained revenue KPI outperformance and substantial product-segment growth.
I lead process-optimization projects that reduced workloads and saved time for cross-regional teams, created technical training programs with high satisfaction, and collaborated with internal and external stakeholders to align supply, pricing and demand planning. I combine hands-on operational support, analytics skills and stakeholder management to improve forecasting, billing, and pricing outcomes.
Experience
Work history, roles, and key accomplishments
ICManaged APJ top-5 customer accounts' sales operations and pricing, improving demand forecast accuracy and designing revenue reports that contributed to consecutive years of exceeded account revenue KPIs; drove a product segment revenue increase of over $8M from 2022–2024.
ICSupported APJ customer accounts with order management, quote/pricing approvals and logistics while initiating data-driven process optimizations that established senior functions for the new sales operations team.
ICLed small operational optimization and cross-country task migrations, transitioned outsourced tasks to local support within two months while maintaining high customer satisfaction and broad operational support capabilities.
Financial Assistant
Caer Boardsports
Sep 2008 - Feb 2009 (5 months)
Handled daily bookkeeping, accounts receivable/payable, inventory registration and webshop database maintenance, contributing to the most profitable sales season in seven years.
Education
Degrees, certifications, and relevant coursework
Hanzehogeschool Groningen
Master of Business Administration, International Business and Management
2014 - 2017
Grade: 8/10
Master study in International Business and Management; discontinued during final paper due to illness with an average grade of 8/10.
Hanzehogeschool Groningen
Bachelor of Business Administration, International Business and Management
2006 - 2011
Grade: 7.5/10
Bachelor of Business Administration in International Business and Management with an average grade of 7.5/10.
Tech stack
Software and tools used professionally
Availability
Location
ChinaAuthorized to work in
Job categories
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