Open to opportunities

Yan Silva

@yansilva

Message

I deliver multilingual guest support, customer service and sales.

Brazil

Message

What I'm looking for

I'm seeking temporary, freelance, or permanent opportunities in telemarketing, customer service, hospitality reservations, front desk, or events, where I can use multilingual communication, organization, and a strong focus on guest experience.

I've supported international hotel guests at Hotel Boutique & Spa Ponta de Inhambupe, providing translation, check-in support, service coordination, and personalized assistance for an Austrian wedding group.

At Jacob Turismo, I presented Middle East and worldwide travel packages, built relationships with community leaders, and guided clients through travel decisions and bookings.

As co-founder of Toldot Torah, I created business models and marketing campaigns, developed Hebrew educational content, produced social media advertising, and handled customer service and financial responsibilities.

I'm comfortable serving people across cultures in Portuguese, English, Spanish, and Hebrew, and I'm available for travel and relocation.

Experience

Work history, roles, and key accomplishments

Freelancer Translator

Hotel Boutique & Spa Ponta de Inhambupe By Slaviero Hotéis

Jul 2026 - Aug 2026 (1 month)

Provided translation and guest support across all hotel departments for an Austrian wedding group, ensuring clear communication and personalized service. Assisted with inquiries, service sales, problem-solving, and coordination between guests and hotel staff.

Translation Guest Support Customer Service Intercultural Communication Problem Solving Coordination