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Yanira Villarreal

@yaniravillarreal

I deliver provider relations and customer service that strengthens medical operations.

United States
Message

What I'm looking for

I’m looking for a role in medical operations where I can coordinate, support providers, and use my customer service and medical coding/billing strengths to help the team run smoothly and grow.

I’m a dedicated Provider Relations professional with hands-on experience coordinating provider and medical-office workflows. I bring a strong sense of dedication, motivation, and responsibility, and I enjoy helping teams grow by using the skills I’ve built through prior roles.

In my current role at Ballast Medical Management, I support provider relations and contribute to operational reporting. I create reports (Excel, pivot tables) on request, work with billing codes (ICD-10, CPT), and use a strong understanding of medical terminology and requirements tied to financial performance status and medical office contract support.

I’ve also supported quality and data-driven healthcare processes as an HEDIS Specialist, and I’ve worked directly with EMR systems while providing customer-focused communication. Earlier customer service and call-center experience—handling high inbound volume, scheduling reservations, and verifying insurance eligibility—strengthened my ability to stay organized and solve problems quickly.

Beyond healthcare, I’ve applied structured admin and financial skills in roles like administration & finance assistant and sales support, including file preparation, tax-related work (TurboTax), and bank statement submission (QuickBooks & Excel). I’m authorized to work in the US and I speak both English and Spanish, which helps me communicate clearly with diverse teams and customers.

Experience

Work history, roles, and key accomplishments

MC

Administration & Finance Assistant

Maria & Associates Corp

Sep 2014 - Jan 2016 (1 year 4 months)

Prepare and file taxes using TurboTax, including corporate and personal filings. Submit bank statements using QuickBooks and Excel.

Victoria's Secret logoVS

Sales Associate

Victoria's Secret

Jun 2015 - Sep 2015 (3 months)

Worked as a cashier and later promoted to sales associate. Supported sales performance with a goal to maintain a 250-point average in sales.

Education

Degrees, certifications, and relevant coursework

Miami Dade College logoMC

Miami Dade College

Associate's degree

2016 - 2018

Earned an Associate's degree from Miami Dade College from January 2016 to May 2018.

Tech stack

Software and tools used professionally

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