At Cardiocare (through Trisource), I scheduled follow-up appointments and exams, coordinated patient check-in and check-out, and responded to patient questions. I also verified insurance information and updated electronic patient records.
At Congressional OBGYN, I supported patient triage and clinical workflows, including urine testing and exam preparation. I assisted providers with injections, NST and EKG setup, and other procedures.
As a Referral Coordinator at Florida Otolaryngology Group, I reviewed referrals and verified insurance eligibility. I coordinated with primary care offices to obtain missing documentation and schedule appointments.
At Synchrony, I worked remotely processing credit card payments and disputes, documenting customer requests, and routing account inquiries. I’m bilingual in English and Spanish and am currently enrolled in Diagnostic Medical Sonography at Montgomery College.
