Open to opportunities

Yago Ochoa Sanchez

@yagoochoasanchez

Message

I deliver calm, accurate customer and patient support in fast-paced remote-ready environments.

Spain

Message

What I'm looking for

I'm looking for a remote Customer Support Representative role in an international organisation where I can contribute strong customer service skills and continue developing my professional English communication.

I've delivered fast, friendly customer service at Burger King in Zaragoza, handling orders, enquiries, requests, and customer issues accurately during busy service periods.

At Hospital Clínico Universitario Lozano Blesa, I supported patients requiring immediate assistance and daily care while coordinating with multidisciplinary teams and handling sensitive healthcare information confidentially. I'm currently studying Dental Hygiene online and bring the discipline, digital-tool fluency, and flexible availability needed for remote customer support.

Experience

Work history, roles, and key accomplishments

Customer Service & Kitchen Team Member

Burger King

Delivered fast, accurate and friendly customer service in a high-volume, fast-paced environment. Handled customer orders, resolved issues professionally, and collaborated with team members to meet service targets.

Customer Service Complaint Handling Teamwork Time Management Problem Solving

Education

Degrees, certifications, and relevant coursework

MEDAC

Higher Vocational Degree, Dental Hygiene

Currently studying for a Higher Vocational Degree in Dental Hygiene, expected completion in 2026/2027. Online higher education requiring strong self-discipline and independent learning.