Xavier Phillips

I am an adaptable and highly motivated Trust & Safety Manager with over 10 years of dedicated work experience. My background as an English graduate from Binghamton University has equipped me with strong conflict resolution and customer communication skills, which I leverage to maintain the integrity of the companies I represent. I excel in independent work, ensuring that I keep a constant pace even during extended periods of focus.

In my recent role as a Trust and Safety Trainer at ApexSystems, I analyzed content from multiple sources to ensure compliance with client policies. I have a proven track record of memorizing various policies and upholding guidelines effectively. My ability to provide insights on content breaches and suggest streamlined policies has significantly contributed to project efficiency. Additionally, my experience as an Apple Technical Advisor Trainer has honed my skills in customer service and technical support, allowing me to handle sensitive information and resolve conflicts effectively.