Xabi Baluda

I’m a results-driven sales and marketing professional known for driving revenue growth while building long-term, high-trust relationships. I bring a strong mix of account management, customer service, and sales execution in fast-moving, high-pressure environments.

In my most recent logistics and coordination work, I’ve led local operational planning, managed real-time incidents on public roads, and supported institutional collaboration under official protocols. That experience strengthened my ability to stay calm, communicate clearly, and resolve complex situations in demanding circumstances.

Across sales roles, I’ve consistently owned client portfolios, acted as a primary advisor for families, and handled end-to-end administrative resolution for high-stakes cases. I’m comfortable with inbound lead conversion, B2C sales through tailored consultations, and improving retention by addressing technical and commercial questions promptly.

I also combine commercial drive with process discipline—tracking performance against KPIs, supporting localized marketing and customer acquisition, and using tools like Salesforce, HubSpot, SAP, and Microsoft Office to keep information accurate and decisions fast. Beyond sales, I’ve freelanced as a coach and consultant, helping clients improve performance and leadership through structured strategies.