Angie PerdomoAP
Open to opportunities

Angie Perdomo

@angieperdomo

Customer onboarding, customer success.

Colombia
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What I'm looking for

Seeking a challenging role that leverages my customer-oriented skills, negotiation expertise, and digital marketing knowledge to drive revenue growth and customer loyalty.

As a seasoned customer-oriented professional with 7 years of experience, I excel in building rapport and customer loyalty through problem-solving and creative thinking skills. My expertise lies in driving revenue growth and adding value for both the customer and the company. With a strong background in commercial and CRM management, I have honed my skills in demo scheduling, customer acquisition, and email marketing management.

Throughout my career, I have demonstrated exceptional negotiation skills, attention to detail, and adaptability in fast-paced environments. My proficiency in digital marketing, supply chain management, and time-management has enabled me to thrive in various industries. I am a strong believer in the importance of customer onboarding, training new team members, and creating commercial strategies to achieve sales goals.

I hold an MBA degree in eCommerce from the Universidad de Barcelona and a Postgraduate degree in International Business Management from Universidad EAFIT. I am fluent in Spanish and English, with advanced proficiency in both languages.

Experience

AE
Current

Independent Contractor

Advancing Global EDU

Feb 2023 - Jul 2023 (5 months)

Managed commercial and CRM tasks, scheduled demos, and coordinated webinars.

IS

Customer Success Specialist

Infopáginas S.A.

Mar 2022 - Jul 2023 (1 year 4 months)

Managed customer relationships, prepared commercial proposals, and developed digital marketing strategies. Utilized CRM administration skills with Salesforce and Asana.

GL

Account Development Executive

GLT Logistics

Jan 2020 - Sep 2020 (8 months)

Managed a 400+ client portfolio, administered CRM with Salesforce and Hubspot, and negotiated with transportation companies.

GL

New Business Development

GLT Logistics

Apr 2019 - Oct 2019 (6 months)

Acquired new customers, achieved individual and team objectives, and trained new team members.

TI

New Business Development

TEAM International

Apr 2017 - Sep 2018 (1 year 5 months)

Conducted US market research analysis, managed and updated HubSpot CRM, and acquired new clients through cold calling and emails.

Tech stack

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