Open to opportunities

Wynter Muwwakkil

@wyntermuwwakkil

Detail-oriented claims and data entry professional skilled in high-volume insurance processing, verification, and HIPAA-compliant record keeping.

Zimbabwe

Message

What I'm looking for

I’m looking for a role where I can process insurance claims accurately at high volume, resolve discrepancies, and maintain HIPAA-compliant records—while growing within a team that values quality, productivity, and compliance in fast-paced work.

I’m a detail-oriented claims and data entry professional focused on processing high volumes of insurance claims with exceptional accuracy and compliance. I’m skilled in reviewing documentation, verifying information, maintaining accurate records, and handling confidential member information in regulated environments.

In my current Claims Clerk role at Blue Cross Blue Shield, I review and process high volumes of insurance claims while maintaining accuracy and compliance standards. I investigate discrepancies, resolve issues to ensure timely claim processing, and use multiple systems to verify eligibility, documentation, and claim details—consistently meeting productivity, quality, and accuracy goals in a fast-paced setting.

Experience

Work history, roles, and key accomplishments

Current

Claims Clerk I

Current

Blue Cross Blue Shield

Jan 2023 - Present (3 years 6 months)

Review and process high volumes of insurance claims while maintaining accuracy and compliance standards. Investigate discrepancies, resolve issues, and maintain detailed records while protecting confidential member information.

Insurance Claims Processing Data Entry Claims Review Verification Documentation Review Record Management HIPAA compliance Confidentiality Quality Assurance

Retail Sales Associate

Once Upon a Child

Jan 2022 - Jan 2023 (1 year)

Provide customer service by assisting with purchases, returns, and product inquiries while maintaining accurate records in a fast-paced retail setting. Operate point-of-sale systems and help resolve customer concerns professionally.

Customer Service Data Entry Record Management Insurance Claims Processing Documentation Review POS systems Transaction Processing Active Listening Communication

Server

Red Robin

Jan 2021 - Jan 2022 (1 year)

Provide exceptional customer service in a high-volume restaurant environment by managing multiple requests simultaneously with accuracy and efficiency. Resolve customer concerns promptly and collaborate with the team to meet operational goals.

Customer Service Multitasking Time Management Quality Assurance Process Improvement Cross Functional Collaboration Written Communication

Customer Service Associate/Cashier

Walmart

Jan 2020 - Jan 2021 (1 year)

Assist customers with purchases, questions, and issue resolution in a fast-paced retail environment. Process transactions accurately while handling cash and electronic payments.

Customer Service Transaction Processing Cash Handling Electronic Payments Issue Resolution