Brooke Wright
@brookewright
Detail-oriented claims professional with strong customer service and regulatory compliance expertise.
United StatesWhat I'm looking for
I am a highly motivated claims processing specialist with extensive experience in customer service, claims adjudication, and regulatory compliance. I consistently meet performance targets while maintaining accuracy and audit-ready documentation.
My background includes processing high volumes of paper and electronic claims, performing data entry and verification, and supporting internal departments with clear, timely resolutions. I prioritize HIPAA compliance, quality assurance, and data integrity in every task.
I bring strong multitasking, communication, and problem-solving skills gained from roles in healthcare claims, retail finance, and business office support, and I am committed to delivering reliable, compliant results that support organizational goals.
Experience
Work history, roles, and key accomplishments
UNClaims Processing Specialist
UnitedHealthcare
Jan 2022 - Present (3 years 11 months)
Processed high-volume claim submissions per UnitedHealthcare policies and adjudication guidelines, maintained audit-ready records, and met performance and turnaround SLAs to ensure timely payments and issue resolution.
Customer Service Representative
Ashley Furniture HomeStores
Jan 2021 - Jan 2022 (1 year)
Handled customer inquiries, processed sales transactions and financing, performed cash handling and account reconciliation, and prepared financial reports while maintaining positive customer relationships.
CAProcessed paperwork for retail vehicle sales, audited documents, managed scheduling for account managers, maintained client contracts and records in online databases, and processed vendor invoices and payments.
Education
Degrees, certifications, and relevant coursework
Highschool Diploma | College Prep & Academic Studies
Highschool Diploma, College Prep & Academic Studies
Completed high school diploma with college preparatory and academic studies.
ACAtlanta Metropolitan State College
Associate Degree, Business Administration
Studied Business Administration at Atlanta Metropolitan State College and pursued an associate degree.
United Career Institute
Sterilized Processing Technician, Sterilized Processing
Completed Sterile Processing Technician training at United Career Institute.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Brooke ?
You can contact Brooke and 90k+ other talented remote workers on Himalayas.
Message BrookeFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
