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Alia Flanagan

@aliaflanagan

Customer-focused service representative skilled in communication, administration, and claims support.

United States
Message

What I'm looking for

I seek a customer-focused role where I can use strong communication, claims or administrative skills, with opportunities for growth and stable team support.

I am a dedicated customer service professional with experience across insurance claims, telecom support, retail cashiering, and childcare. I consistently deliver clear communication, strong phone etiquette, and reliable administrative support to resolve customer needs efficiently.

My background includes handling disability claims and billing inquiries, managing inbound and outbound support for internet and cable services, and assisting families with government assistance programs. I bring practical skills in data entry, 10-key, Microsoft Office, and basic medical terminology that support accurate recordkeeping and case management.

I am adaptable and eager to contribute in roles that value empathy, problem-solving, and dependable service delivery. I am authorized to work in the U.S., open to relocation, and ready to join a team where I can apply and grow my customer-focused and administrative strengths.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

SS

Sam Houston High School

High School Diploma, General Education

2017 - 2021

High school diploma earned with coursework and activities preparing for entry-level customer service and administrative roles.

Tech stack

Software and tools used professionally

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Himalayas profile for an example user named Frankie Sullivan
Alia Flanagan - Customer Service Representative - Sedgwick | Himalayas