Genevieve Newton

Adjudicate medical claims by researching and processing submissions according to business regulations and internal processing guidelines. Review and verify CPT and ICD-10 coding to support accurate medical terminology application and diagnosis alignment.

Managed homeowners insurance policy cycles, including renewals, cancellations, and reinstatements while ensuring accurate premium tracking. Resolved complex policy issues and third-party liability inquiries by working with management to identify appropriate solutions for policyholders.

Managed financial transactions and operated cash registers while performing daily drawer balancing and financial reporting. Achieved established sales and production goals through proactive customer engagement and merchandise positioning.

Processed sales transactions efficiently to support customer satisfaction and timely service. Reviewed inventory and scanned price tags to ensure accurate pricing and merchandise data.

Pre-qualified customers for health insurance plans by reviewing eligibility criteria, contributing to a 10% increase in sales. Managed patient accounts and records while adhering to HIPAA guidelines and confidentiality protocols.

Maintained high service standards in a high-volume, fast-paced environment. Handled cash and credit transactions while ensuring accurate financial reporting at the end of shifts.

Pursuing a Bachelor's Degree in Radiology, expected to complete in the future.

Earned a High School Diploma from Marion High School in 2014.