Alexis Yee

I work as a healthcare claims processor, investigating and processing claims with standard processes to ensure accuracy and timeliness. I’ve built a strong grasp of the claims system and workflow, and I focus on clear communication with team members to improve consistency and quality of review.

Before claims work, I strengthened my customer service foundation in fast-paced front-desk and hospitality roles. As a receptionist, I warmly greeted 30–40 patients a day, coordinated check-in, handled insurance, and managed multiple phone lines with 20+ calls involving patients, pharmacies, and vendors. I also supported guests as a Target Market team member, assisting 10+ guests daily and maintaining accurate inventory counts of 200+ items per day.

I bring a detail-driven mindset and strong operations habits from years of service and leadership. I managed priorities across multitasking demands, handled money accurately, and supported safety expectations (including COVID-19 cleanliness enforcement). I’m comfortable working with EMR systems and Microsoft Excel, and I lead with helpful, friendly communication that earns trust and keeps work moving.