Wisdom Ijeamuan
@wisdomijeamuan
Executive Virtual Assistant | Email, Calendar & Customer support
What I'm looking for
I help busy executives and growing businesses stay organized while ensuring their customers get fast, professional support.
Whether your support queue is growing, emails are slipping through, or your calendar needs someone reliable to manage it — I step in to handle both customer interactions and executive administrative support seamlessly.
As your Virtual Assistant & Executive Support specialist, I handle:
•Email communication, inbox management & email support.
•Customer service via online chat support and ticketing systems.
•Scheduling, calendar coordination & personal administration.
•Administrative support, data entry & file management.
•User issue resolution, follow-ups & customer satisfaction.
•Communications & correspondence on your behalf.
I'm experienced with HubSpot, Freshdesk, Slack, Loom, and CRM tools, allowing me to integrate quickly into your workflow with minimal supervision.
What you can expect:
•Clear, professional communication etiquette with your clients and team.
•Well-managed support queues and organized administrative systems.
•Reliable executive support that keeps your operations running smoothly.
•Consistent execution without constant supervision.
Whether you need a dependable Executive Assistant, a responsive Customer Support specialist, or both — I bring the organization, communication, and dedication your business needs.
Let's talk
Experience
Work history, roles, and key accomplishments
Branch Manager & Bookie
BetKing
Jan 2024 - Sep 2024 (8 months)
Managed end-to-end branch operations for 6 staff and processed ₦1,800,000+ in daily wagers and ₦12,600,000+ in weekly stakes with zero shortfalls. Resolved daily customer escalations with first-contact outcomes and ensured accurate, confidential performance documentation to regional stakeholders.
Bookie & Customer Support
Bet9ja
Jul 2022 - Oct 2022 (3 months)
Handled 20+ customer interactions daily, resolving queries with clear written and verbal communication and empathetic support. Processed high transaction volumes with zero tolerance for error while quickly mastering internal tools to improve first-contact resolution.
Education
Degrees, certifications, and relevant coursework
Michael Okpara University of Agriculture, Umudike
Bachelor of Science (B.Sc.), Industrial Technology Education
Earned a B.Sc. in Industrial Technology Education from Michael Okpara University of Agriculture, Umudike, graduating in 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
linkedin.com/in/wisdomijeamuanSalary expectations
Social media
Job categories
Skills
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