Okolo Mary

Responded to customer inquiries through various channels, resolved complaints, and educated customers on product platforms and betting procedures, ensuring high customer satisfaction.

Supported senior executives with administrative tasks including calendar management, travel arrangements, and correspondence preparation, while organizing meetings and conferences.

Managed inbound and outbound calls, set up virtual meetings, supported executives with administrative tasks, and maintained customer databases while addressing complaints.

Tracked accounts for outstanding debts, contacted debtors, planned recovery actions, and updated account statuses while addressing inquiries.

Completed a Bachelor in Art in Business Administration, focusing on the principles of business management, marketing strategies, and organizational behavior.

Achieved Senior School Certificate Examination, which included a comprehensive curriculum preparing for higher education and various professional paths.