Wilson Araque
@wilsonaraque
Operations Director who streamlines workflows and delivers data-driven, automation-powered business improvements.
What I'm looking for
I’m an Operations Director known for building efficient systems, leading teams, and delivering data-driven solutions that align with organizational goals. My background spans leadership, analytics, process improvement, and cross-departmental collaboration.
I’ve led large operational teams and owned end-to-end improvements across people operations, finance workflows, marketing execution, IT enablement, and case-management processes. I’ve connected systems (including CRM to QuickBooks Online) and built automations through APIs to reduce manual work and improve speed, accuracy, and outcomes.
Earlier in my career, I worked as a Project Manager and Analyst, where I led complex, analytical initiatives across multiple departments and presented progress and results to executives. I created data visualizations, managed multi-source data audits, and improved quality scores through streamlined processes.
Most recently, I’m serving as an Operations Coordinator for a Series A healthcare startup—owning recruiting, onboarding, expense operations, and Standard Operating Procedures as the company scales. I bring a strong work ethic, attention to detail, and a continuous-improvement mindset to every environment.
Experience
Work history, roles, and key accomplishments
Operations Coordinator
Ascertain Remote
Apr 2026 - Present (3 months)
Serves as the central operations hub for a Series A healthcare startup, managing recruiting, onboarding, expense operations, and process documentation as the company scales.
Operations Director
The Law Office of Walsh and Associates
Mar 2022 - Apr 2026 (4 years 1 month)
Led operations for a large immigration law firm, streamlining workflows and implementing systems to improve productivity and efficiency across teams. Managed HR, accounting process improvements, CRM/QuickBooks integrations, IT setup, marketing, vendor management, and legal case/matter systems migration.
Project Manager
PeakVista Community Health Centers
Mar 2020 - Mar 2022 (2 years)
Led multi-department projects to improve clinical quality across the organization and its health centers, supporting measurable improvements in quality scores and grant funding. Built data visualizations and managed ongoing data analysis for complex project planning, evaluation, and patient experience survey workflows.
Analyst
Comcast Business
May 2016 - Mar 2020 (3 years 10 months)
Performed needs analyses for the company and customers, producing strategic, cost-effective solutions and serving as a point of contact for business class accounts. Ran daily and weekly Excel reporting (net add reports) and trained new hires and existing employees on business changes and processes.
Education
Degrees, certifications, and relevant coursework
Coral Glades High School
High School Diploma
Earned a High School Diploma from Coral Glades High School in 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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