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Wilson AraqueWA
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Wilson Araque

@wilsonaraque

Operations Director who streamlines workflows and delivers data-driven, automation-powered business improvements.

United States
Message

What I'm looking for

I’m looking for a leadership role where I can streamline operations, automate workflows, and use analytics to drive measurable results. I want a team that values continuous improvement, clear systems, and cross-department collaboration.

I’m an Operations Director known for building efficient systems, leading teams, and delivering data-driven solutions that align with organizational goals. My background spans leadership, analytics, process improvement, and cross-departmental collaboration.

I’ve led large operational teams and owned end-to-end improvements across people operations, finance workflows, marketing execution, IT enablement, and case-management processes. I’ve connected systems (including CRM to QuickBooks Online) and built automations through APIs to reduce manual work and improve speed, accuracy, and outcomes.

Earlier in my career, I worked as a Project Manager and Analyst, where I led complex, analytical initiatives across multiple departments and presented progress and results to executives. I created data visualizations, managed multi-source data audits, and improved quality scores through streamlined processes.

Most recently, I’m serving as an Operations Coordinator for a Series A healthcare startup—owning recruiting, onboarding, expense operations, and Standard Operating Procedures as the company scales. I bring a strong work ethic, attention to detail, and a continuous-improvement mindset to every environment.

Experience

Work history, roles, and key accomplishments

TA

Operations Director

The Law Office of Walsh and Associates

Mar 2022 - Apr 2026 (4 years 1 month)

Led operations for a large immigration law firm, streamlining workflows and implementing systems to improve productivity and efficiency across teams. Managed HR, accounting process improvements, CRM/QuickBooks integrations, IT setup, marketing, vendor management, and legal case/matter systems migration.

PeakVista Community Health Centers logoPC

Project Manager

PeakVista Community Health Centers

Mar 2020 - Mar 2022 (2 years)

Led multi-department projects to improve clinical quality across the organization and its health centers, supporting measurable improvements in quality scores and grant funding. Built data visualizations and managed ongoing data analysis for complex project planning, evaluation, and patient experience survey workflows.

Comcast Business logoCB

Analyst

Comcast Business

May 2016 - Mar 2020 (3 years 10 months)

Performed needs analyses for the company and customers, producing strategic, cost-effective solutions and serving as a point of contact for business class accounts. Ran daily and weekly Excel reporting (net add reports) and trained new hires and existing employees on business changes and processes.

Education

Degrees, certifications, and relevant coursework

CS

Coral Glades High School

High School Diploma

Earned a High School Diploma from Coral Glades High School in 2014.

Tech stack

Software and tools used professionally

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