Wilmerie Agosto
@wilmerieagosto
Receptionist at GREENFIELDS INC. handling daily calls, client visits, and correspondence for business clients.
United StatesWhat I'm looking for
At GREENFIELDS INC., I answer and forward an average of 10 phone calls daily, including calls for World Net Communications and Popular Security. I also greet clients from First Bank and MCS and handle correspondence for MCS, Citizens, and World Net Communications.
At DISNEY STORE, I served customers, managed the cash register, and received and processed merchandise. I also worked in airport security, providing customer service to Delta passengers and inspecting meals for Delta Airlines.
I hold a Data Analyst Certification from GENER8TOR SKILLS ACCELERATOR and am pursuing a Bachelor’s Degree in Tourism Culture at University of Puerto Rico in Carolina, PR. My objective is to contribute to a company’s growth and success by applying my skills, abilities, and experience.
Experience
Work history, roles, and key accomplishments
Receptionist
Greenfields Inc.
Jan 2021 - Present (5 years 9 months)
Answered and forwarded an average of 10 phone calls daily, transferring calls to companies like World Net Communications and Popular Security. Met and greeted clients from companies like First Bank and MCS, and handled incoming and ongoing correspondence.
Cast Member
Disney Store
Jan 2017 - Dec 2021 (4 years 11 months)
Managed cash register operations, received and processed 300-500 boxes of merchandise 2-3 times weekly, and provided customer service to around 150 people daily. Handled sales from up to $50,000 to $70,000 daily and performed light maintenance.
Security
Airport Aviation
Jan 2019 - Dec 2020 (1 year 11 months)
Provided customer service to 12-15 passengers from Delta Airline, inspected 15-20 meals for Delta Airlines, and assisted 12 passengers daily with impediments flying with Delta Airlines.
Sales Associate
Hecho A Mano
Jan 2016 - Dec 2019 (3 years 11 months)
Managed cash register operations, received and processed 100-200 boxes of merchandise 2-3 times weekly, and provided customer service to around 95 people daily. Handled sales from up to $8,000 to $10,000 daily and performed light maintenance.
Education
Degrees, certifications, and relevant coursework
University of Puerto Rico in Carolina
Bachelor's Degree, Tourism Culture
Grade: 3.50
Pursuing a Bachelor's degree in Tourism Culture with a GPA of 3.50.
Gener8tor
Data Analyst Certification, Data Analysis
Completed the Gener8tor Skills Accelerator Data Analyst Certification in May 2024.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
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