Open to opportunities

Alajandra Wilson

@alajandrawilson

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Reliable professional with over four years in retail and administration.

United States

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What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am a dedicated and customer-focused professional with over four years of experience in retail and administrative support. My journey has equipped me with the skills to deliver exceptional customer service, manage fast-paced environments, and maintain organized operations. I pride myself on my ability to communicate effectively and work collaboratively within a team, ensuring that every customer interaction is positive and productive.

Throughout my career, I have held positions at notable companies such as Dollar General and Bath & Body Works, where I honed my skills in sales, cash handling, and visual merchandising. My commitment to excellence is reflected in my ability to assist customers in finding the right products, processing transactions efficiently, and contributing to the overall success of the sales floor. I am passionate about creating a welcoming atmosphere for customers and ensuring their needs are met with professionalism and care.

Experience

Work history, roles, and key accomplishments

Sales Associate

DollarGeneral

Jan 2021 - Present (4 years 6 months)

Provided excellent customer service by greeting customers and assisting them in locating products. Operated cash register, processed transactions efficiently, and ensured accurate cash handling. Assisted with stocking merchandise and maintained store organization to support a smooth sales floor.

Customer Service Inventory Management

Sales Associate

Bath&BodyWorks

Dec 2019 - Present (5 years 7 months)

Delivered outstanding customer service by helping customers find desired products and recommending additional items based on their preferences. Informed customers about in-store promotions, and rewards programs, and successfully signed them up for membership. Contributed to visual merchandising efforts by stocking and setting up floor displays.

Customer Service Memberships Stocking Team Collaboration

Front Desk Assistant

DACC Science, Engineering, and Mathematics Division

Dec 2017 - Present (7 years 7 months)

Opened the office and ensured daily operations were prepared for staff and students. Assisted students with inquiries and guided them through necessary office procedures. Managed deliveries and promptly responded to office phone calls, addressing questions and scheduling as needed.

Office Management Customer Service Scheduling Delivery Management Communication Organizational Skills

Education

Degrees, certifications, and relevant coursework

New Mexico State University

Bachelor of Business Administration, Business Administration

Studied Business Administration with a focus on Management. Completed minors in Marketing, Advertising, and Management, gaining a comprehensive understanding of business operations and strategies.