Open to opportunities

Welen Vieira

@welenvieira

Administrative professional with 5+ years in customer and operational support. Organized, reliable, and ready to support global teams remotely.

Brazil

Message

What I'm looking for

Busco uma posição remota em uma fintech SaaS onde possa aplicar minha experiência em suporte financeiro, recebíveis, faturamento e atendimento ao cliente. Meu objetivo é resolver problemas de pagamento, analisar discrepâncias de faturamento, negociar saldos em aberto e fornecer assistência financeira precisa, eficiente e em conformidade com os SLAs.

I am an administrative professional with over five years of experience supporting operational and administrative processes in corporate environments.
My background includes customer support, document management, data entry, task coordination, and process organization.
I have worked closely with internal clients, ensuring clear communication, accuracy, and timely follow-ups.
I hold a Bachelor’s Degree in Business Administration and an MBA in Marketing.
I am experienced with ERP systems, Microsoft Office, and Google Workspace.
I am detail-oriented, organized, and reliable in handling multiple priorities.
I am currently transitioning to remote roles in administrative support and customer service.
I am motivated to contribute to global teams and continue developing my skills in remote work environments.

Portuguese: Native
English: Intermediate

Experience

Work history, roles, and key accomplishments

Financial Assistant

ICN

Feb 2014 - Nov 2019 (5 years 9 months)

• Registros financeiros, emissão e revisão de NF-e.
• Resolução de inconsistências de faturamento e negociações com fornecedores.
• Conciliações de despesas e adiantamentos, investigação de divergências.
• Otimização das rotinas financeiras aumentando a eficiência, controle e confiabilidade dos processos.
• Regularização de faturas em aberto e atrasos.
• Experiencia em ambientes de alto volume.