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RAFAEL BITTENCOURT

@rafaelbittencourt

I optimize administrative operations, CRM workflows, digital marketing, and reporting for efficient remote teams.

Brazil
Message

What I'm looking for

I'm looking to support global teams in an administrative or operations role where I can improve workflows, manage CRM and reporting, coordinate tasks, and contribute to operational efficiency in a remote environment.

I've improved campus workflows and administrative routines at UNIUBE while managing digital marketing campaigns for lead generation and performance tracking.

Across Lux Empreendimentos and HBA Telecom, I've led daily operations, financial controls, budget planning, and reporting improvements that strengthened organizational efficiency and decision-making.

I bring hands-on CRM/ERP, Advanced Excel, Power BI, automation, customer support, and remote collaboration skills. I also co-managed Junior Achievement’s #1 mini-company in Brazil and was a PUCTEC startup finalist.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

IB

IBMEC

Bachelor of Business Administration, Business Administration

Bachelor's in Business Administration from IBMEC, completed in 2018.

Tech stack

Software and tools used professionally

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