Wanda Ardini
@wandaardini
Highly motivated professional with a strong background in customer service.
What I'm looking for
I am a highly motivated and service-oriented professional with a strong background in customer service, hospitality, and social media. My experience has equipped me with the skills to work effectively in team environments while consistently delivering five-star service. I am passionate about continuous personal and professional growth, always seeking opportunities to enhance my skills and contribute positively to my workplace.
Currently, I serve as a User Support Specialist at Maxim Indonesia, where I provide customer support services through various digital platforms. My previous roles as a Flight Attendant with Garuda Indonesia and as a cashier in multiple coffee shops have honed my ability to ensure customer satisfaction and maintain high standards of service. I thrive in fast-paced environments and take pride in my attention to detail and reliability.
Experience
Work history, roles, and key accomplishments
User Support Specialist
Maxim Indonesia
Jan 2022 - Present (3 years 5 months)
Provided customer support services via various digital platforms, handling client and driver inquiries to ensure customer satisfaction.
Cashier
Orion Coffee & Roastery
Feb 2021 - Feb 2022 (1 year)
Managed POS system and daily transactions while delivering prompt and courteous customer service.
Cashier
Extract Coffee
Feb 2020 - Feb 2021 (1 year)
Handled customer orders and cash operations, maintaining cleanliness and organization in the café.
Flight Attendant
Garuda Indonesia
Jan 2020 - Jan 2021 (1 year)
Ensured passenger safety and comfort during flights while delivering excellent in-flight hospitality and service.
Education
Degrees, certifications, and relevant coursework
Cendana Senior High School
High School Diploma
2015 - 2018
Activities and societies: Secretary, Student Representative Council (2016–2017), School Book Ambassador (2016), Public Relations Coordinator, Arts Night Event (2017)
Cendana Junior High School
Junior High School Diploma
2012 - 2015
Cendana Elementary School
Elementary School Diploma
2006 - 2012
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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