Looking for a job

Martha Caesarizkha Dewi

@marthacaesar

Message

I am a Hospitality specialist based in West Java, Indonesia.

Indonesia

Message

What I'm looking for

I am looking for a job where the company supports me to develop my skill and career growth. I always excited in learning new things.

My educational background is Tourism. I graduated from college with GPA 3.55. Throughout my career, I have worked in several companies in Indonesia where I should use my hospitality skill.

Experience

Customer Service Supervisor

Howel and Co

Feb 2023 - Jun 2023 (4 months)

I joined Howel and Co Customer Service team as a Supervisor. My job is mainly focused on monitoring the online store performances in all e-commerce platform that company use to sells the product. I also responsible on reviewing staff every month, one by one to keep up with their performances.

Customer Service Customer Success Communication Customer Experience Problem Solving

Operational Supervisor

Bumame

Mar 2022 - Jan 2023 (10 months)

Bumame is a pharmacy company which provides swab and antigen test during covid19 pandemic. I was there as a Ground Relation Officer first in June 2021 before I got promoted as a Operation Supervisor.

My job as a Operation Supervisor is to manage one site and manage the operational, including the staff. I lead 4 Ground Relation Officers and 4 Nurses. I also coordinated with other divisions.

Management B2B Sales

Shift Supervisor

Starbucks

Jan 2019 - Apr 2021 (2 years 3 months)

Starbucks is my first career, I worked there as a part time during my college days in 2018, until I got promoted as a Shift Supervisor in 2019.
During my position as a Supervisor, I learned a lot especially on my business skills. I participated (with store manager) to make the store business and sales is running well and achieve the target every month.

Customer Focused B2B Marketing Business Acumen