AUAdi User
@adiuser1
Experienced customer service professional with a focus on sales.
IndonesiaWhat I'm looking for
I am an experienced customer service professional with a strong background in sales and hospitality. My journey began in the hospitality industry, where I honed my skills in customer engagement and service excellence. At Garuda Indonesia, I provided exceptional support to customers, ensuring their travel experiences were seamless and enjoyable.
Throughout my career, I have consistently met and exceeded sales targets by building strong relationships with customers and understanding their needs. My role as a Sales Account Executive at Alibaba.com allowed me to further develop my sales acumen, where I successfully generated leads and closed sales while collaborating with marketing and sales teams to drive growth.
With a passion for delivering outstanding service and a commitment to continuous improvement, I am eager to bring my expertise to a dynamic team that values customer satisfaction and innovation.
Experience
Work history, roles, and key accomplishments
Sales Account Executive
Alibaba.com
Jan 2024 - Mar 2024 (2 months)
Responsible for handling sales and customer engagement, generating leads, and maintaining strong customer relationships. I track opportunities and report on performance while coordinating with marketing and sales teams.
Bell Attendant and Service Officer
Royal Caribbean Cruise Line
Jan 2023 - Apr 2023 (3 months)
Responsible for cleaning and maintaining cabins, providing guest services, and assisting with laundry requests. Acted as a room attendant during staff shortages.
Invigilator for IELTS Test
IDP Education Ltd
Jan 2021 - Jan 2022 (1 year)
Supervised IELTS exams, ensuring smooth operations by managing test materials, monitoring candidates, and assisting with technical issues.
English Teacher
Pendidikan Bangkit Maju Jaya (PBMJ)
Jan 2021 - Jan 2022 (1 year)
Taught English classes to various age groups, designed lesson plans, and adapted teaching methods to meet diverse learning needs.
Outreach Sales Agent
Shoplinks
May 2021 - Oct 2021 (5 months)
Promoted products and services to local shop owners, assisted with onboarding, and maintained strong relationships through feedback and support.
Helpdesk Travel Assistant
PT Infomedia Solusi Humanika (ISH)
Jan 2014 - Jan 2020 (6 years)
Provided customer support for flight reservations and inquiries, handled complaints, and ensured a seamless travel experience.
Custodial Host
Disney Cruise Line
Jan 2013 - Jan 2014 (1 year)
Responsible for cleaning cabins and public areas, ensuring sanitation standards and handling baggage.
Captain Steward
Holland America Line
Jan 2012 - Jan 2013 (1 year)
Maintained cabins for ship officers, provided room service, and ensured cleanliness in public areas.
Telesales Account Executive
PT Infomedia Solusi Humanika (ISH)
Jan 2012 - Jan 2013 (1 year)
Engaged customers via telephone to offer products and services, answering inquiries and persuading them based on their needs.
Housekeeping Attendant
Holland America Line
Jan 2005 - Jan 2012 (7 years)
Responsible for cleaning cabins and public areas, maintaining sanitation standards and handling waste disposal.
Education
Degrees, certifications, and relevant coursework
AKPARINDO
Bachelor of Science, Hotel and Tourism Management
2001 - 2004
Studied Hotel and Tourism Management, focusing on the principles of hospitality, customer service, and operational management within the tourism industry.
Availability
Location
IndonesiaAuthorized to work in
Job categories
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