WRWalter Rayo
@walterrayo
Bilingual sales and customer-support professional specializing in cold calling and lead generation.
NicaraguaWhat I'm looking for
I am a motivated, results-driven sales and customer support professional with strong bilingual (Spanish-English) communication skills and proven success in high-volume cold calling and collections. I consistently exceed performance targets, driving lead generation and expanding pipelines through targeted outreach.
I have managed CRM data integrity across platforms including HubSpot, Go High Level, and Close.io, scheduled qualified appointments, and handled end-to-end client onboarding and support via phone and chat. My experience includes resolving complex payment disputes, maintaining 100+ active client files, and coordinating case progress with legal teams.
I prioritize clear communication, rigorous follow-up, and operational accuracy to improve conversion rates and customer satisfaction. I bring a mix of sales discipline, administrative rigor, and bilingual client engagement to fast-paced, goal-oriented teams.
Experience
Work history, roles, and key accomplishments
Cold Caller / Appointment Setter
Leads to Cases LLC
Scheduled 15+ qualified appointments per week through high-volume outbound calling, met daily call quotas, and maintained prospect data in HubSpot and Go High Level to improve sales efficiency.
Sales Representative
North Main Bail Bond Co
Exceeded monthly collection targets by an average of 15% through targeted outbound calls and follow-ups, resolved payment disputes bilingually, and managed client onboarding and support via phone and chat.
Account Manager
Lisinski Immigration Law Firm
Managed a portfolio of 100+ active client case files, conducted collections and billing resolution, coordinated schedules with attorneys, and screened immigration clients via phone.
Education
Degrees, certifications, and relevant coursework
Universidad Centroamericana de Ciencias Empresariales (UCC) - León
Law Studies (2 Years), Law
Completed two years of law studies focusing on foundational legal principles and coursework toward a law degree.
INMAOG
High School Diploma, Secondary Education
High school diploma with general secondary education completion in Nicaragua.
Tech stack
Software and tools used professionally
Availability
Location
NicaraguaAuthorized to work in
United StatesJob categories
Skills
Interested in hiring Walter?
You can contact Walter and 90k+ other talented remote workers on Himalayas.
Message WalterFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
