Wai Mun See

Spearheaded the full spectrum of HR functions including workforce planning, recruitment & selection, onboarding, compensation & benefits, performance management, employee relations, training & development, and compliance. Developed and enforced HR policies, procedures, and employee handbooks in alignment with Malaysian labor laws and company culture.

Managed end-to-end payroll processing for over 300 employees, ensuring accuracy, confidentiality, and compliance with statutory requirements. Led the implementation and ongoing support of the HR Information System (HRIS), ensuring data integrity and process automation across HR functions.

Oversaw the planning, coordination, and execution of key academic and clinical education programs, ensuring alignment with Monash Education Academy frameworks and global Monash standards. Provided HR-related administrative support including onboarding, orientation, and academic induction programs for new faculty.

Provided high-level administrative support to the Managing Director, including calendar management, travel arrangements, and confidential correspondence. Managed the full employee lifecycle, including onboarding, exit processes, compliance documentation, and statutory benefits administration.

Spearheaded the full startup of the SPA & Wellness Centre, from concept to launch, including business planning, regulatory compliance, budgeting, and supplier/vendor engagement. Led comprehensive HR functions including recruitment, onboarding, training, and employee relations, in compliance with Malaysia’s Industrial Relations Act 1967.

Managed end-to-end sales and marketing activities for spa and personal care product lines, targeting retail outlets, wellness centers, and professional spa practitioners. Spearheaded new product launches, including organizing promotional events, product demonstrations, and market entry strategies.

Provided high-level secretarial and administrative support to the Managing Director, including calendar management, confidential correspondence, and meeting coordination. Managed office operations and document control, ensuring accuracy and confidentiality in handling sensitive business information.

Supported the sales team by coordinating order processing, delivery schedules, and customer inquiries to ensure timely and efficient service. Managed daily administrative tasks, prepared quotations, and handled correspondence with clients and suppliers.

Completed a Private Secretarial Certificate program, gaining foundational skills in administrative support and office management. Developed proficiency in handling confidential correspondence, managing calendars, and coordinating meetings.

Studied Business Administration and Management through ABE (UK), focusing on core business principles and management practices. Gained knowledge in operational workflows, human resources, and strategic planning.