Sushma Santhar
@sushmasanthar
Dynamic operations lead with expertise in financial governance and strategy.
What I'm looking for
I am a dynamic and results-driven financial and operational leader with over a decade of experience across multinational institutions and non-profits. My proven track record in financial governance, strategic planning, grants and budget management, and employee resource management has equipped me with the skills to align finance and operations with organizational objectives, optimizing performance, compliance, and profitability.
Currently, I serve as the Operations Lead Asia at Meliore Foundation, where I lead financial, operational, and compliance functions across the region. I manage multiple grants, ensuring proper fund allocation and financial tracking while spearheading contract negotiations with external vendors. My previous roles have honed my abilities in strategic planning and cross-functional team management, allowing me to implement process improvements that enhance operational efficiency and service delivery.
Experience
Work history, roles, and key accomplishments
Operations Lead Asia
Meliore Foundation
Jun 2024 - Present (1 year)
Led financial, operational, and compliance functions across Asia, coordinating with regional and global stakeholders. Managed multiple grants, ensuring proper fund allocation, financial tracking, and risk mitigation. Spearheaded contract negotiations and due diligence with external vendors and consultants.
Head of Administration & Finance
Federation of Reproductive Health Association Malaysia (FRHA
Jan 2023 - Dec 2024 (1 year 11 months)
Directed all financial and administrative operations, including statutory reporting, audits, and tax compliance. Served as primary liaison with auditors, banks, and donors to ensure regulatory alignment and funder transparency. Led strategic planning initiatives and managed cross-functional teams across finance and HR.
Finance & HR Manager
Shiraz Projects Pte Ltd
Jan 2023 - Dec 2023 (11 months)
Streamlined financial reporting and budget forecasting processes. Led HR operations, including talent acquisition, employee relations, and policy implementation. Coordinated annual audits and financial compliance reviews.
Administrative Assistant
Embassy of the United States of America
Jan 2017 - Dec 2021 (4 years 11 months)
Handled AP/AR, financial reconciliation, and vendor relations. Acted as compliance focal point for U.S. audit officers, maintaining adherence to federal financial protocols. Contributed to process improvements in financial documentation and record-keeping.
Administrator – Reporting & Settlement
Royal Bank of Canada (RBC)
Jan 2015 - Dec 2017 (2 years 11 months)
Managed post-trade settlements and reconciliations for institutional clients across Australia, Singapore, and Ireland. Identified operational risks and control deficiencies, escalating issues in alignment with internal risk and compliance policies. Recommended workflow optimizations that improved processing time and client satisfaction.
Executive
HSBC
Jan 2014 - Dec 2015 (1 year 11 months)
Contributed to efficient payment processing and client satisfaction. Supported the optimization of payment processes to enhance efficiency and client satisfaction. Monitored transactions for potential fraud or suspicious activity, escalating cases for internal investigation.
Accounts Assistant / Operations Assistant / Director
MH Agencies Pte Ltd
Jan 2010 - Dec 2013 (3 years 11 months)
Managed day-to-day accounting functions including bookkeeping, bank reconciliations, and accounts payable/receivable. Assisted in the preparation of financial statements and periodic reporting. Coordinated with external auditors during annual audit processes and supported the director in administrative and operational matters.
Education
Degrees, certifications, and relevant coursework
Sunway University / ACCA Global
Certified Accounting Technician, Accounting
Obtained the Certified Accounting Technician qualification. Studied core accounting principles and practices.
University of Wales Trinity St. David
Master of Business Administration, Business Administration
Completed a Master of Business Administration program. Focused on advanced business strategies and leadership principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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