Open to opportunities

Nur Izzati

@nurizzati

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Dedicated professional with over 5 years in administration and HR.

Malaysia

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What I'm looking for

I am looking for remote roles that allow me to leverage my administrative and HR skills while fostering a positive team environment.

I am a highly organized and dedicated professional with over 5 years of experience in office administration, human resources, and operations. My career has been marked by a proven ability to manage administrative functions, support team coordination, and deliver excellent service. I am proficient in Microsoft Office and various data management tools, which allows me to maintain efficiency and confidentiality in all my tasks.

Currently, I serve as an Operation Supervisor at West Coast Expressway, where I supervise daily operations, ensuring compliance with safety standards and maintaining service quality. My previous roles have equipped me with a strong foundation in HR administration, where I managed employee records and supported payroll processing. I am committed to fostering a positive work environment and am always looking for ways to improve operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Operation Supervisor

Current

West Coast Expressway

Jan 2023 - Present (2 years 5 months)

Supervised daily operations, including maintenance, customer service, and safety compliance. Coordinated with technical teams to efficiently resolve equipment issues and led a team to maintain service quality and performance. Prepared reports for management on project updates and customer feedback, ensuring all activities complied with workplace safety and regulatory standards.

Compliance Customer Service Reporting Maintenance Project Management Data Management Conflict Resolution

HR Administration

Chico Force (M) Sdn Bhd

Nov 2022 - Dec 2022 (1 month)

Managed employee records and maintained accurate HR documentation, supporting payroll processing and ensuring labor law compliance. Assisted in recruitment and onboarding processes, and liaised with internal departments for HR-related matters. This role required strong organizational skills and attention to detail.

Payroll Processing Recruitment Onboarding Labor Law Communication

General Office Admin

99 Speedmart HQ

Jul 2019 - Oct 2022 (3 years 3 months)

Handled comprehensive office operations, including scheduling, filing, and correspondence. Managed communication with clients and scheduled appointments, ensuring smooth daily administration. Maintained office supplies and inventory to support an efficient workflow.

Administrative Support Scheduling Client Communication Inventory Management Microsoft Office Suite Data Management

Education

Degrees, certifications, and relevant coursework

Politeknik Sultan Idris Shah

Diploma in Secretarial Studies, Secretarial Studies

Completed a comprehensive program focusing on secretarial skills and office administration. Gained proficiency in managing office operations, handling correspondence, and maintaining records.