Izzah Zahirah Mohd Zaid
@izzahzahirahmohdzaid
Experienced HR operations executive with a focus on transformation projects.
MalaysiaWhat I'm looking for
I am a dedicated Senior Executive in HR Operations with a proven track record at Reckitt Benckiser (Health) Malaysia Sdn. Bhd. My journey in HR began as an HR Analyst, where I actively participated in significant HR transformation projects across multiple regions, including ASEAN and North Asia. I have honed my skills in employee data management, ensuring that all tasks are completed within service-level agreements while maintaining the highest standards of accuracy.
Throughout my career, I have been instrumental in presenting performance metrics and identifying opportunities for improvement during monthly Operations Partnership Forums. My experience includes reviewing and issuing offer letters, managing employee movements, and providing training on data management processes to new hires. I thrive in collaborative environments, working closely with HR Business Partners and stakeholders to address inquiries and support organizational goals.
Experience
Work history, roles, and key accomplishments
Senior Executive, HR Operations
Reckitt Benckiser (Health) Malaysia Sdn. Bhd.
Jan 2025 - Present (5 months)
Led HR transformation projects for Employee Data Management across multiple regions, including ASEAN and North Asia. Presented performance metrics and opportunities in monthly forums, while also reviewing and issuing offer and movement letters for organizational restructuring.
Executive, HR Operations
Reckitt Benckiser (Health) Malaysia Sdn. Bhd.
Jul 2023 - Dec 2024 (1 year 5 months)
Actively participated in HR transformation projects, managing sessions like Knowledge Sharing and User Acceptance Testing. Ensured all HR tasks were completed within service-level agreements and supported day-to-day employee data requests.
HR Analyst
Reckitt Benckiser (Health) Malaysia Sdn. Bhd.
Jul 2021 - Jun 2023 (1 year 11 months)
Managed employee data in SuccessFactors and ServiceNow for various global regions, ensuring accuracy and timeliness. Processed new hires, terminations, and international transfers, and prepared essential employment-related letters.
Human Resources and Admin Associate
WPP Business Services Sdn. Bhd. (FinancePlus Malaysia)
Aug 2020 - Feb 2021 (6 months)
Managed the end-to-end recruitment process, from job posting and candidate screening to interview coordination. Handled new employee onboarding, including IT account setup and access card activation, and managed termination procedures for leavers.
Human Resources and Admin Intern
WPP Business Services Sdn. Bhd. (FinancePlus Malaysia)
Mar 2020 - Aug 2020 (5 months)
Supported recruitment activities, including job posting and candidate shortlisting. Assisted with new employee onboarding, leave management, and attendance tracking, while also preparing various HR correspondence letters.
Education
Degrees, certifications, and relevant coursework
Management and Science University
Bachelor in Human Capital Management (Hons.), Human Capital Management
Activities and societies: Dean's List Award September 2018
Awarded Dean's List in September 2018.
Randwick Girls' High School
High School Certificate (HSC), High School Certificate
Completed Year 9 - Year 12.
Tech stack
Software and tools used professionally
Availability
Location
MalaysiaAuthorized to work in
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