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Vuyolwethu Jobo

@vuyolwethujobo

I am an experienced customer-service professional with transport and retail operations experience.

South Africa
Message

What I'm looking for

I am seeking a customer-facing role in a dynamic, safety-conscious company where I can apply my customer service, operations and administrative experience, grow professionally, and contribute reliably to team performance and company goals.

I am a dedicated customer-service and operations professional with five years as a Train Assistant at Transnet and earlier roles in call centres, retail and hospitality.

At Transnet I supported safe train movement, assisted in emergencies and performed administrative duties, building reliability and attention to detail. My call-centre and retail experience strengthened my communication, escalation handling and customer-record management skills.

I hold N4 and N5 certificates in Marketing Management and I seek a dynamic, team-oriented role where I can contribute strong service orientation and operational discipline.

Experience

Work history, roles, and key accomplishments

TS

Train Assistant

Transnet SOC

Sep 2019 - Jul 2024 (4 years 10 months)

Assisted the train driver to ensure safe movement of trains, supported emergency response, and performed operational and administrative duties from 09/2019 to 07/2024.

Education

Degrees, certifications, and relevant coursework

PC

Port Elizabeth College

N5 Certificate, Marketing Management

Completed N5 in Marketing Management at Port Elizabeth College in 2017.

PC

Port Elizabeth College

N4 Certificate, Marketing Management

Completed N4 in Marketing Management at Port Elizabeth College in 2016.

NS

Newell Public Secondary

Matric (Grade 12), Matric

Completed Grade 12 (Matric) at Newell Public Secondary in 2008.

Tech stack

Software and tools used professionally

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Vuyolwethu Jobo - Train Assistant - Transnet SOC | Himalayas