Zandisiwe Hadebe
@zandisiwehadebe
Dedicated customer service professional with proven maintenance-workshop client support experience.
What I'm looking for
I am a dedicated customer service professional with hands-on experience supporting clients in a fast-paced maintenance workshop. Over nine months at a provincial Department of Transport main workshop, I managed service bookings and schedules, resolved customer inquiries, and built strong relationships with colleagues and clients through clear, empathetic communication.
I am adaptable, a quick learner, and skilled at problem-solving and conflict resolution. I bring strong organizational and time-management abilities, a commitment to high customer satisfaction, and the ability to learn new systems quickly to contribute to operational efficiency.
Experience
Work history, roles, and key accomplishments
Customer Service Officer
Department of Transport KZN
Oct 2024 - Jun 2025 (8 months)
Supported a busy maintenance workshop by managing service bookings, addressing client inquiries, and reducing wait times through optimized scheduling; maintained high customer satisfaction through clear, empathetic communication.
Education
Degrees, certifications, and relevant coursework
Gabangezwe Secondary School
National Senior Certificate, General Secondary Education
Obtained the National Senior Certificate from Gabangezwe Secondary School in 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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