Khanyi Mbatha

I am a motivated 24-year-old professional with practical experience across retail, hospitality, and grocery operations. My background includes roles as a shop assistant, waitress, and packer/cashier where I developed strong customer service, POS operation, and stock maintenance skills.

I take pride in delivering friendly, efficient service and maintaining organized, welcoming environments for customers. I have hands-on experience handling cash transactions accurately and supporting visual merchandising and shelf stocking.

I have completed coursework in Microsoft Excel, office administration, call center operations, and multiple Cisco Networking Academy modules including digital awareness and an introduction to cybersecurity. These courses strengthened my technical literacy and administrative capabilities.

I am adaptable, work well under pressure, and consistently aim for excellence in every task. I am eager to bring my customer-focused approach and reliable operational skills to a role where I can grow and contribute to a service-oriented team.