Bukeka Mbasane
@bukekambasane
Dedicated customer service professional with over a decade of experience.
What I'm looking for
I am a dedicated and experienced customer service professional with over a decade of experience in various roles. Throughout my career, I have honed my skills in communication, problem-solving, and time management, allowing me to excel in fast-paced environments. My journey began as a shop assistant at Pick n Pay, where I developed a strong foundation in customer interaction and merchandising.
My experience further expanded at Uniplate Group, where I served as a Customer Service Receptionist. In this role, I was responsible for managing switchboard operations, processing payments, and following up on drivers, which enhanced my organizational skills and attention to detail. I am now seeking an opportunity to leverage my extensive experience to contribute positively to your organization.
Experience
Work history, roles, and key accomplishments
Customer Service Reception
Uniplate Group
Mar 2014 - Mar 2020 (6 years)
Managed switchboard operations, handled payment processing, and managed invoicing. Followed up on drivers and processed credit notes.
Picker and Packer
DHL
Mar 2011 - Sep 2011 (6 months)
Performed accurate picking and packing of goods. Ensured efficient and precise order fulfillment.
Shop Assistant
Pick n Pay
May 2005 - Jan 2008 (2 years 8 months)
Assisted customers and managed merchandising activities. Supervised stock takes and maintained inventory accuracy.
Education
Degrees, certifications, and relevant coursework
Siyafunda CTC
Cyber Security , IT
2024 -
Grade: Short Course
Milpark Business School
Certificate, Business
Obtained a certificate from Milpark Business School. Focused on developing business-related skills and knowledge.
St Johns College (Umtata)
Grade 12, General Studies
Completed secondary education, achieving a Grade 12 certificate. Developed foundational knowledge and skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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