Open to opportunities

Vuyiswa Chantelle Maxengana

@vuyiswachantellemaxe

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Enthusiastic customer service professional with strong communication skills.

South Africa

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What I'm looking for

I am looking for a role that values collaboration and customer satisfaction.

I am an enthusiastic and customer-focused professional with a robust background in customer service and reception roles. Over the past decade, I have honed my skills in managing inquiries, processing orders, and resolving issues while maintaining a positive and professional demeanor. My experience includes acting as the primary contact for customer inquiries at Dis-Chem Pharmacy, where I ensured that all interactions were courteous and informative, guiding customers through their options to help them make informed decisions.

In my recent role as a Customer Service Representative at COMMZA, I further developed my ability to resolve product or service issues efficiently, maintaining detailed records of customer interactions in CRM systems. My proactive approach to customer satisfaction has been a key driver in my career, and I have consistently collaborated with team members to meet and exceed service goals. I am now eager to leverage my skills in communication, organization, and problem-solving to contribute to a collaborative team environment and enhance overall customer experience.