Vunisia CoutureVC
Open to opportunities

Vunisia Couture

@vunisiacouture

Dedicated customer service professional with over 10 years of experience.

Nigeria
Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

I am a dedicated and customer-focused professional with over 10 years of experience in delivering exceptional service in fast-paced environments. My expertise lies in problem-solving, effective communication, and managing customer relationships to ensure satisfaction. I have a proven ability to work independently and collaboratively, adapting quickly to new procedures and systems.

In my current role as a Customer Service Representative at Vunisia Fashion House, I handle high volumes of incoming calls, resolve customer complaints, and manage social media accounts while executing advertising campaigns. My experience also includes preparing daily sales reports and analyzing customer data for service improvement. I pride myself on maintaining exceptional service standards and utilizing my skills in Microsoft Office Suite to create and format reports efficiently.

My previous roles, including Administrative Officer and Fish Farm Manager, have further honed my organizational and leadership skills. I am passionate about leveraging my experience to contribute positively to any team and ensure customer satisfaction.

Experience

Work history, roles, and key accomplishments

NG

Administrative Officer

Nature Nurture Group

Nov 2011 - Oct 2012 (11 months)

Performed bookkeeping, budget preparation, and financial record management. Processed payment requests, invoices, and receipts, ensuring accuracy and compliance with organizational standards.

AF

Fish Farm Manager

Airochromis Farms

Feb 2010 - Oct 2011 (1 year 8 months)

Supervised pond maintenance and ensured the health and welfare of fish and staff. Managed customer interactions and sales of mature fish.

Education

Degrees, certifications, and relevant coursework

LO

Lagos State University, Ojo

B.Sc. Fisheries, Fisheries

2005 - 2010

Grade: Second Class Lower Division

Completed a Bachelor of Science in Fisheries, focusing on aquaculture and fish farm management. Gained knowledge in maintaining pond health, optimizing fish growth, and managing sales.

FC

Florin Computer College

Diploma, Desktop Publishing

2003 - 2003

Obtained a Diploma in Desktop Publishing, developing skills in various software applications for document and graphic design.

TS

Topmost International Comprehensive Secondary School

Senior Secondary Certificate Examination, General Studies

1996 - 2002

Completed secondary education, earning the Senior Secondary Certificate Examination.

Tech stack

Software and tools used professionally

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Vunisia Couture - Customer Service Representative - Vunisia Fashion House | Himalayas