Vitor Pacheco
@vitorpacheco
I support IT operations through technical troubleshooting, SQL analysis, and infrastructure maintenance.
BrazilWhat I'm looking for
At GR Tecnologia, I support operational routines through SQL-based data analysis, database management, and internal applications that improve workflows, productivity, and information control.
I've also delivered user support, equipment maintenance, system configuration, and infrastructure support at Fundação Dom Cabral, Dental Tiradentes, IETEC, and Pró Criativa TI e Gestão. I bring hands-on experience with Windows administration, networking, ticket-based support, Power BI, and Excel while managing multiple priorities independently.
Experience
Work history, roles, and key accomplishments
IT / Data Support Analyst
GR Tecnologia
Jan 2023 - Jan 2026 (3 years)
Supported operational routines through data analysis and database management. Used SQL for querying and processing information, and developed internal applications to support company processes.
Educational Technology Intern
Fundação Dom Cabral
Jan 2022 - Dec 2022 (11 months)
Provided technical and operational support for technology resources. Supported educational technology activities across teams.
IT Support Assistant
Dental Tiradentes
Jan 2021 - Dec 2021 (11 months)
Provided technical support to users and performed computer maintenance and configuration. Supported infrastructure and day-to-day IT routines.
IT Technician
IETEC
Jan 2019 - Dec 2020 (1 year 11 months)
Provided customer service and technical support. Installed, configured, and maintained equipment and systems.
IT Technician
Pró Criativa TI e Gestão
Jan 2019 - Dec 2019 (11 months)
Provided technical support and computer maintenance. Supported infrastructure routines and customer service.
Education
Degrees, certifications, and relevant coursework
Centro Universitário UNA
Bachelor's, Information Systems
2025 -
Pursuing a Bachelor's degree in Information Systems.
Grupo Voitto
Certificate, Business Intelligence
2022 - 2022
Completed a course in Power BI Fundamentals.
Colégio Cotemig
Technical High School Diploma, Information Technology
Completed a Technical High School Diploma in Information Technology.
Availability
Location
BrazilAuthorized to work in
Job categories
Skills
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