Vishwanath Srinivasan

Responsible for monitoring B2B and B2C components, ensuring compliance with quality regulations, and maintaining effective client relationships. Provides assistance on phone and resolves queries while managing everyday work activities.

Focused on delivering optimal customer service and managing everyday work activities. Ensured integrated end-to-end outsourcing for transformational benefits to clients.

Responsible for recruiting suitable candidates by searching job portals, shortlisting applicants, and coordinating interviews with clients.

Monitored inventory activities, supervised tasks in ordering and receiving stocks, and maintained accounts for all received stocks.

Ensured optimal customer service and managed everyday work activities while collecting metrics on processes for improvement.

Provided payroll services to CPA firms, handled customer care queries, and maintained communication with clients regarding issues.

Managed customer inquiries related to products, organized callbacks for escalations, and updated product knowledge through educational opportunities.

Promoted job positions on portals, verified candidate details, and maintained accounts and bills for candidates and clients.

Bachelor of Science in Computer Science from Human Resources Development, focusing on various aspects of computer science and its applications.

Cisco's Associate Networking Certification, providing foundational knowledge in networking concepts and practices.