Vishwanath SrinivasanVS
Open to opportunities

Vishwanath Srinivasan

@vishwanathsrinivasan

Dedicated customer service professional with extensive process management experience.

India

What I'm looking for

I am seeking a permanent opportunity in a customer-focused environment that values high-quality service and supports career growth.

I am a committed and well-motivated professional with a strong background in customer service and process management. Currently, I serve as a Senior Process Associate at Amazon Development Center, where I monitor B2B and B2C components, ensuring compliance with quality regulations while maintaining effective relationships with clients. My experience spans various roles in customer service and IT recruitment, showcasing my ability to adapt and excel in dynamic environments.

Throughout my career, I have developed excellent communication skills and a keen understanding of customer needs. I pride myself on my ability to resolve issues diplomatically and efficiently, ensuring high-quality service delivery. My academic background in Computer Science, combined with certifications in networking, equips me with a solid technical foundation to support my professional endeavors.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Osmania University logoOU

Osmania University

Bachelor of Science, Computer Science

Bachelor of Science in Computer Science from Human Resources Development, focusing on various aspects of computer science and its applications.

Cisco logoCI

Cisco

Associate Networking Certification, Networking

Cisco's Associate Networking Certification, providing foundational knowledge in networking concepts and practices.

Tech stack

Software and tools used professionally

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