Jatin Kashyap
@jatinkashyap
Dedicated professional with strong skills in customer service and logistics.
What I'm looking for
I am a results-driven professional with a Bachelor’s degree in Commerce and a strong background in customer service and logistics. My career began at B&G Global Solutions, where I honed my skills in client management and scheduling for home appliance repairs. I then progressed to Aegis India Pvt. Ltd., where I managed escalations for Airtel India's broadband services, ensuring high-quality support and team development.
Currently, I serve as a Senior Process Associate at InterGlobe Solutions Pvt. Ltd., handling financial claims for major airlines. My role involves training new recruits and providing floor support, showcasing my ability to lead and develop teams. I am also skilled in logistics coordination, ensuring timely deliveries while maintaining safety and compliance. My diverse experiences have equipped me with strong analytical and interpersonal skills, making me a valuable asset to any organization.
Experience
Work history, roles, and key accomplishments
Senior Process Associate
InterGlobe Solutions Pvt. Ltd.
Aug 2018 - Oct 2023 (5 years 2 months)
Currently managing financial claims for airlines, trained in legal and insurance claims, and providing floor support for training logistics coordination.
Logistics Coordinator
InterGlobe Solutions Pvt. Ltd.
Feb 2023 - Present (2 years 4 months)
Responsible for planning and scheduling deliveries, maintaining records of dispatches, ensuring safety regulations, and coordinating with vendors for timely deliveries.
Senior Executive
Aegis India Pvt. Ltd.
May 2017 - Jul 2018 (1 year 2 months)
Managed escalations for Airtel India's broadband and fixed line customers, ensuring accuracy in support delivery and training new recruits on process knowledge.
Executive
B&G Global Solutions
Aug 2016 - Apr 2017 (8 months)
Handled U.S. clients for home appliance repairs, scheduled appointments for diagnostics, and dispatched jobs to technicians while providing updates on repair estimates.
Education
Degrees, certifications, and relevant coursework
IGNOU
Post Graduate Diploma in International Business Operations, International Business
2020 -
Pursuing a Post Graduate Diploma in International Business Operations, focusing on the global business environment and operational strategies.
Panjab University
Bachelor of Commerce, Commerce
2012 - 2015
Grade: 74.27%
Activities and societies: Participated in various extracurricular activities and achieved notable rankings in college exams.
Completed a Bachelor of Commerce with a focus on various aspects of commerce and business management, achieving a percentage of 74.27%. Developed strong analytical and communication skills through coursework and group projects.
B.D. Public School
Intermediate, General Education
2011 - 2012
Grade: 91.60%
Completed Intermediate education with a focus on various subjects, achieving a percentage of 91.60%. Developed foundational knowledge and skills necessary for higher education.
B.E School
High School, General Education
2009 - 2010
Grade: 83.60%
Completed High School education with a strong academic performance, achieving a percentage of 83.60%. Gained essential skills and knowledge for further studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Jatin?
You can contact Jatin and 90k+ other talented remote workers on Himalayas.
Message JatinFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
