JK
Open to opportunities

Jatin Kashyap

@jatinkashyap

Dedicated professional with strong skills in customer service and logistics.

India
Message

What I'm looking for

I seek a dynamic role in a growth-oriented organization that values innovation and teamwork.

I am a results-driven professional with a Bachelor’s degree in Commerce and a strong background in customer service and logistics. My career began at B&G Global Solutions, where I honed my skills in client management and scheduling for home appliance repairs. I then progressed to Aegis India Pvt. Ltd., where I managed escalations for Airtel India's broadband services, ensuring high-quality support and team development.

Currently, I serve as a Senior Process Associate at InterGlobe Solutions Pvt. Ltd., handling financial claims for major airlines. My role involves training new recruits and providing floor support, showcasing my ability to lead and develop teams. I am also skilled in logistics coordination, ensuring timely deliveries while maintaining safety and compliance. My diverse experiences have equipped me with strong analytical and interpersonal skills, making me a valuable asset to any organization.

Experience

Work history, roles, and key accomplishments

IL
Current

Senior Process Associate

InterGlobe Solutions Pvt. Ltd.

Aug 2018 - Oct 2023 (5 years 2 months)

Currently managing financial claims for airlines, trained in legal and insurance claims, and providing floor support for training logistics coordination.

IL
Current

Logistics Coordinator

InterGlobe Solutions Pvt. Ltd.

Feb 2023 - Present (2 years 4 months)

Responsible for planning and scheduling deliveries, maintaining records of dispatches, ensuring safety regulations, and coordinating with vendors for timely deliveries.

Education

Degrees, certifications, and relevant coursework

IGNOU logoIG

IGNOU

Post Graduate Diploma in International Business Operations, International Business

2020 -

Pursuing a Post Graduate Diploma in International Business Operations, focusing on the global business environment and operational strategies.

Panjab University logoPU

Panjab University

Bachelor of Commerce, Commerce

2012 - 2015

Grade: 74.27%

Activities and societies: Participated in various extracurricular activities and achieved notable rankings in college exams.

Completed a Bachelor of Commerce with a focus on various aspects of commerce and business management, achieving a percentage of 74.27%. Developed strong analytical and communication skills through coursework and group projects.

BS

B.D. Public School

Intermediate, General Education

2011 - 2012

Grade: 91.60%

Completed Intermediate education with a focus on various subjects, achieving a percentage of 91.60%. Developed foundational knowledge and skills necessary for higher education.

BS

B.E School

High School, General Education

2009 - 2010

Grade: 83.60%

Completed High School education with a strong academic performance, achieving a percentage of 83.60%. Gained essential skills and knowledge for further studies.

Tech stack

Software and tools used professionally

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Jatin Kashyap - Senior Process Associate - InterGlobe Solutions Pvt. Ltd. | Himalayas