Results-driven and customer-focused professional with a solid background in order fulfillment process and customer service. Equipped with a proven track record of efficiently managing the end-to-end order fulfillment cycle while providing exceptional customer support. Possessing strong communication and problem-solving skills to address inquiries, resolve issues, and ensure a seamless customer experience. Detail-oriented with a keen eye for accuracy and the ability to multitask in fast-paced environments. Proficient in utilizing order management systems and CRM software to streamline operations and maintain up-to-date order information. Adept at building rapport with customers, demonstrating empathy, and tailoring solutions to meet their unique needs. Collaborative team player with the ability to work cross-functionally to ensure timely order processing and delivery. Committed to continuous improvement, staying updated on product knowledge, and leveraging technical aptitude to enhance overall efficiency and customer satisfaction.
Sagar Sahu
@sagarsahu
I am a senior customer service representative based in Hyderabad.
IndiaExperience
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